Engineering /Hybrid/Full-Time

Sr. AWS DevOps SRE Lead

Beaverton, OR / Lakewood, CO / Norwood, MA. United States

Are you endlessly curious, great with people and love working with a talented team of engineers? Do you have a knack for troubleshooting and love solving problems? We are seeking a dynamic and self-driven individual to join our Site Reliability Engineering (SRE) / Managed Services team as a Senior SRE Lead. This is an excellent opportunity for a seasoned professional with strong AWS DevOps skills to not only contribute to cutting-edge technologies but also lead and mentor a team of SRE engineers. At Cloud303, we foster a culture of collaboration, transparency, and a “get it done” attitude. We value individuals who take ownership and guide initiatives to successful completion. Given the variability of challenges that come along with support work, a wide range of experience with different types of AWS workloads is a must.

If you are a highly self motivated individual and are not afraid of wearing multiple hats while learning aspects of running a start-up, you’ll fit right in!

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Day to Day Responsibilities

  • Team Leadership
    • Lead and mentor a team of Site Reliability Engineers
    • Foster a collaborative and transparent culture within the team.
    • Manage a large number of simultaneous engagements
    • Supervise the helpdesk
    • Approve team timesheets
    • Supervise execution of technical tasks
  • Issue Resolution
    • Ensure outages and issues are resolved promptly
  • Subject Matter Expert
    • Answer questions and provide expert support to engineers working on support tickets
    • Fill in knowledge gaps to ensure the prompt resolution of support tickets
  • Client Engagement
    • Interface with clients as needed, providing expert support and guidance throughout ticket lifecycles.
  • Cloud Solutions Development
    • Identify which requests require larger professional services projects and which can be handled by the SRE team
    • Architect cost-effective, AWS-based cloud solutions for clients
    • Heavy use of IaC (Terraform & CloudFormation) to automate our use of AWS

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Requirements

  • Experience:
    • 6+ years of production experience, with a focus on cloud-based environments.
    • Proven expertise in networking, orchestration/automation, and scripting.
  • Leadership Skills:
    • Demonstrated leadership experience in managing teams and administering production systems and environments.
    • Participated in outage recovery and incident response.
  • Technical Proficiency:
    • Deep understanding of containers and orchestration systems, preferably EKS/K8S and/or ECS.
    • Experience with deploying and debugging microservices.
    • Experience with instrumenting metrics, alerting, and logging of production systems, especially with DataDog
    • Experience with HPC-related software and services preferred (AWS ParallelCluster, Slurm, AWS Batch, AWS Step Functions, Elastic Fabric Adapter)
  • AWS Mastery:
    • Extensive experience with core AWS services.
    • AWS Solutions Architect or other AWS certifications are highly desirable.
  • Communication:
    • Strong verbal and written communication skills.
    • Previous client-facing experience is strongly preferred.
  • US¬†Citizenship and/or authorized to work in the United States
  • Ability to commute to one of the Cloud303 offices (minimum 2 days per week)
    • Locations:
      • Beaverton, OR
      • Lakewood, CO
      • Boston, MA

Our Benefits

We offer a comprehensive benefits package that supports your well-being, growth, and work-life balance. Our benefits reflect our commitment to a positive and collaborative work environment where you can thrive both professionally and personally.

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Medical Care

Stay in good health with our robust medical plan.

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Dental Care

Maintain a healthy smile with our dental care plan.

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Vision Care

Better vision with our comprehensive plan.

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Retirement Plan

401k with Contribution Matching and IRA available.

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Family Leave

Family always comes first at our company. Maternity and Paternity leave are covered.

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Paid Time Off

Competitive vacation, sick, and public holidays.

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Stock Option Plan

We're one the fastest growing AWS partners, ever. Gain long term benefits for your efforts.

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Free AWS Training & Education

We'll pay for your AWS training and certification costs. We invest in your career.

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Unlimited Snacks & Coffee

We know it's a cheesy benefit, but people do really care about these!